Legal
Privacy policy
This policy explains how Cortexmatrixbase Co., Ltd. handles personal data collected through cortexmatrixbase.click and during aftersales analytics engagements.
Data controller
Cortexmatrixbase Co., Ltd., Street: 4/928 4 Klongkum Bungkum; City: Bang Kapi; State/province/area: Bangkok; Phone number: 023797535; Zip code: 10240; Country calling code: +66; Country: Thailand, email hello@cortexmatrixbase.click, phone 023797535, is the controller for personal data described here.
Data we collect
Contact forms may collect name, email, dealership name, engagement interest, and message content. During engagements we may process business contact details of client staff and, where provided, pseudonymised operational extracts. We do not seek customer identity documents or payment card numbers through this website.
Purposes
We use data to respond to enquiries, prepare proposals, deliver contracted work, improve our materials, and meet legal record-keeping duties in Thailand.
Retention
Enquiry messages are kept up to 24 months unless a longer relationship continues. Engagement files are retained for up to 7 years for accounting and dispute purposes, then deleted or anonymised unless law requires longer storage.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of processing, and you may withdraw consent where processing is consent-based. Contact us at hello@cortexmatrixbase.click. You may also lodge a complaint with the relevant Thai supervisory authority.
International transfers
We primarily store and process data in Thailand. If a processor outside Thailand is used (for example email infrastructure), we apply contractual and technical safeguards appropriate to the transfer.
Cookies
See our cookies page for detail on essential and optional cookies.