Engagement

Dealer Workshop Briefing

A half-day facilitated session that walks advisors, team leaders, and parts staff through the aftersales numbers that matter on their floor.

Format
Facilitated half-day session
Duration
Half day (about 3.5 hours)
Location
Your dealership training room or Bangkok meeting space
Pricing basis
From THB 28,000 per session (up to 16 people)

Who it is for

Service advisors, workshop supervisors, and parts counter staff.

What you walk away with

A shared vocabulary for RO quality, upsell discipline, and CSI follow-up—anchored in your own recent figures.

Preparation

Book a quiet room, confirm attendee list, and share recent CSI and RO samples one week ahead.

Constraints

Thai and English delivery available. Sessions over 16 people need a second facilitator.

Included

  • Pre-session chart pack from your extracts
  • Facilitated discussion and floor scenarios
  • Printed one-page reference for advisors
  • Post-session note to management

Outside this engagement

  • Technical product training from OEMs
  • Certification or licensing

Process

  1. Confirm attendance mix and room
  2. Prepare charts from your data
  3. Run the briefing
  4. Send management note within two days
Reserve a briefing date through the contact form. View rates guidance