Engagement

Monthly Aftersales Reporting

A recurring monthly pack that turns your extracts into a stable set of aftersales charts and written highlights for leadership.

Format
Monthly retainer
Duration
Ongoing, month-to-month after a 3-month start
Location
Desk delivery; quarterly on-site check-in in Bangkok metro
Pricing basis
From THB 35,000 per month per site

Who it is for

Dealer groups that want consistent aftersales commentary without building an internal analytics desk.

What you walk away with

A predictable monthly pack: RO mix, parts and labour contribution, CSI themes, and three written priorities.

Preparation

Assign one data owner and lock the monthly cut-off.

Constraints

Late extracts shift delivery by the same number of days.

Included

  • Monthly chart pack and commentary
  • One clarification call per month
  • Quarterly on-site check-in for Bangkok metro clients

Outside this engagement

  • Ad-hoc deep dives outside the agreed pack
  • 24/7 support

Process

  1. Agree the monthly calendar and extract checklist
  2. Receive data by the cut-off date
  3. Deliver pack by the agreed day
  4. Optional clarification call
Ask about a monthly reporting retainer when you write to us. View rates guidance